Complaints

PATIENT / PHYSICIAN DISPUTES

If you have any problems that you are unable to resolve with your doctor (fees, care, etc.), telephone (707 442-2367), write (P.O. Box 6457, Eureka 95502) or e-mail (hdncms@gmail.com) to the Society Office a request for review of the complaint. Your letter will receive individual attention.

The Humboldt-Del Norte County Medical Society (HDNCMS) is a non-profit professional association of physicians dedicated to maintaining quality medical care and improving physician/patient relationships. The HDNCMS's Public Service and Medical Ethics Committee is a volunteer committee working toward this goal.

Thank you for assisting us in identifying potential problems which need to be brought to the attention of the committee for review. The Public Service and Medical Ethics Committee is interested in addressing patient complaints to assist us in our goals to improve services in our community.

If you wish the Medical Society's Public Service and Medical Ethics Committee to review your complaint, please contact the Medical Society office, 442-2367 and request a copy of the Patient Experience Record and Authorization For Release of Medical Information forms to be completed and returned to our office.

Link to complaint form

Due to the time it takes to gather the necessary information to adequately review your complaint, it may take several weeks before a decision is reached. However, following the committee's review, you will be notified of its decision.

Please contact this office if you have any questions.

While the Humboldt-Del Norte County Medical Society will attempt to mediate any dispute, it has NO authority to take action against a physician's license. The Medical Board of California is the only authority in the state that can take disciplinary action against the license of the physician whom your complaint relates. The toll-free number of the Medical Board of California is (800)633-2322, and is located at 2005 Evergreen Street, Suite 1200, Sacramento, CA 95815."